In their ongoing anti-trust case, Apple admits deleting users music from their iPod’s between 2007 and 2009. Any music a user placed on their iPod’s or iTunes that was not purchased through the iTunes store was targeted. So if you purchased music from Real Player and downloaded it to your iPod, you were targeted for deletion. Upon plugging the device into iTunes to sync, Apple’s software would scan it searching for any non-iTunes music, if any music was found it would error out the device until it was factory restored. That would effectively erase any non-iTunes music from the device.
“We don’t need to give users too much information… We don’t want to confuse users.”
Apple’s explanation for deleting users music files, security. Apple believes it was doing the users a favor in removing third party files thereby protecting the user from potential security risks or malware. The anti-trust plaintiffs point to this as proof that Apple seeks to monopolize its services and force users into its own ecosystem against their will. It’s pretty damming evidence indeed and really gives some strength to the plaintiffs. Apple has made a lot of moves in the name of user security and some of them have been wise but removing files from users devices without prompting or telling them wasn’t a very wise choice in this case. Check out this 2007 interview that was cut short when Channel 4 News interviewed Phil Schiller about iTunes being built into the iPhone.
What do you think of Apple’s admission to removing music files from iPods? Let us know in the comments below or on your favorite social network.