It never fails, whether it’s on social media or through an email, someone is bound to misinterpret what you’ve typed and posted. So goes the risk of online communication, without a face, voice and body language it’s often hard to really know what the other persons attitude is. But we live in an age of rapidly evolving technology and IBM believes its Watson computer will be able to detect what kind of attitude a message was written in. The Watson Tone Analyzer is IBM’s experimental program that is supposed to accomplish this task.
“Building on similar linguistic analyses that power IBM Watson Personality Insights, Tone Analyzer analyzes given text and provides insights about the emotional, social and writing tones reflected in that text,” said Rama Akkiraju, distinguished engineer, master inventor, IBM Watson User Technologies. “Such insights can be used for a number of purposes including personal and business communications, self-branding, market research, public relations management and automated contact center management.”
Watson has proven to be a pretty amazing computer so I’m not at all surprised that IBM’s confidence is high on this one. Our colleagues over at CIO Today have a pretty comprehensive write-up on the subject and delve in a bit deeper about how IBM researched this and how it’s being implemented. Be sure to hit the source link and read their entire article.
What do you think of Watson being able to read your attitude through emails and online? Let us know in the comments below or on Google+, Facebook and Twitter.