Microsoft is getting ready to recall some power cords from users of the Pro version of Microsoft’s famous Surface Pro tablets. The issue at hand is that the power cord is overheating and could possibly causing a fire.
Today, January 19th a report came out from Channelnomics Europe stating Microsoft will have an announcement about voluntarily recalling its power cords for the Surface Pro, Surface Pro 2, and Surface Pro 3 sold before July 2015. The report also mentioned Microsoft will be disclosing this information on Friday, January 22nd.
A Microsoft spokesperson told ZDNet
As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord. We will be releasing details of how customers can obtain a free replacement cable shortly
No recall has been brought up about the fourth generation Surface tablet whether it’s the Pro version or not as it was released in the fall of 2015, a few months after July 2015.
Surface Pro users in the United States, Microsoft is exchanging power cords for the Surface Pro, Surface Pro 2, and the Surface Pro 3 sold before March 2015, which was also mentioned by the spokesperson.
If you’re a user of any of the Surface Pros mentioned above, better keep an eye out for Microsoft’s announcement about getting a free replacement AC power cord. “Shortly” doesn’t provide a specific time considering anyone’s power cord may cause a fire at any moment, but at least Microsoft knows about the issue from users already.
Any Surface Pro users going to take this opportunity to exchange your power cord? Let us know by leaving a comment in the comment section down below, or on Google+, Facebook, or Twitter.Source: ZDNet