UPDATED: Users Suspect TeamViewer Hack, Company Denies It

Security / Tech

TeamViewer is a popular desktop sharing app that allows a users to see and control another users PC or Mac remotely. The software is used both by personal and enterprise users who may have to admin a machine from a distance. Now Reddit has exploded with users claiming that TeamViewer may have been hacked because their PC’s and Mac’s have been accessed and PayPal accounts drained. TeamViewer is denying the claims of users that the company has been hacked and issued a press release.

UPDATE: 06/03/2016 – The PR manager for TeamViewer has reached out to us denying the allegations and information that there was a TeamViewer hack. The company is also reaching out to other publications they believe have skewed their coverage to make TeamViewer look bad and without having facts to back up allegations. You can read TeamViewer’s latest press statement below.

teamviewer hack

teamviewer hack

teamviewer hack

Links to follow:

TeamViewer FAQ’s

TeamViewer Support

Using secure passwords


Göppingen/Germany, June 1, 2016. TeamViewer experienced a service outage on Wednesday, June 1, 2016. The outage was caused by a denial-of-service attack (DoS) aimed at the TeamViewer DNS-Server infrastructure. TeamViewer immediately responded to fix the issue to bring all services back up.

Some online media outlets falsely linked the incident with past claims by users that their accounts have been hacked and theories about would-be security breaches at TeamViewer. We have no evidence that these issues are related.

The truth of the matter is:

  1. TeamViewer experienced network issues because of the DoS-attack to DNS servers and fixed them.
  2. There is no security breach at TeamViewer.
  3. Regardless of the incident, TeamViewer continuously works to ensure the highest possible level of data and user protection.

Read the entire press release here.

Teamviewer has been very insistent that there has been no hack and is defending itself on Twitter as users bombard them with Twitter mentions.

You can find more Tweets here.

There are also Reddit users claiming that they have written blog posts about the situation and TeamViewer PR has contacted their publication making threats and requesting they pull their coverage.

Hi guys,
I wrote one of the top trending articles for the recent hacked accounts and downtime on TeamViewer. After my article went live noon yesterday, TeamViewer contacted my publication, making threats against quotes that I gathered by users here and on Twitter.
We were basically forced to change what the article said, based on what TeamViewer wanted us to say about them.
I’m here telling you that TeamViewer is actively trying to spin what is being said by contacting the publications, beyond their writers, when most of you here know the facts of what went down. I’m a fan of the truth and TeamViewer doesn’t like to hear it.

read more…

Right now this is a pretty jumbled mess, and what we can glean from the situation is that TeamViewer had some sort of outage for certain. Multiple users are complaining about hacked accounts and hacked PayPal accounts. TeamViewer is denying they were hacked but points to users not having strong passwords.

Accusations are flying every which way but the company is standing firm that there hasn’t been any breach whatsoever. We will be contacting TeamViewer ourselves for a statement and will update this article should we hear anything back.

Do you use TeamViewer? Has your account been compromised? Let us know in the comments below or on Twitter, Facebook and Google+.

  Source: Reddit
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