In the last few weeks it seems like nothing could possibly go right for Samsung and their flagship Galaxy Note7. The recent struggles with exploding batteries and phones catching fire have been well documented, including on this site. One of the most recent troubles included an injury to a six year old boy, reportedly at the hands of a Note7 given to him by his grandfather. Now, unfortunately the child is still injured, however in the slightest bit of good news for Samsung it was not a Note7 that caused the injuries.
On the other side of the good news/bad news coin, it was still a Samsung phone that exploded, but not the phone causing the hullabaloo all over the world. NBC New York has updated their article to reflect that it was, in fact, a Samsung Galaxy Core doing the damage. Samsung has released a statement regarding this incident, saying:
We take every report very seriously and have contacted the Lewis family to learn more about their situation. As we are currently looking into this case, we are unable to comment further right now.
While the timing is especially poor, there is no reason to believe that all Samsung phones are in crisis and liable to explode. As Russell Holly at Android Central suggests, it’s not even known at this time whether or not the battery was an official Samsung battery:
It hasn’t even been confirmed that this Galaxy Core was using the original Samsung-provided battery, and when you consider how many shady “cell phone parts” stores and carts exist in NYC it’s not impossible for this battery to have been third-party.
The offending device was not a Note7, and that provides at least a modicum of good news for Samsung. The cry for Note7 owners to power down and exchange their devices, however, is just as true now as it was when it was reported that it was the phablet that did the damage. If you’re a Note7 owner that is holding out, just stop it. Seriously. Shut down your phone and return it to your carrier.
As for the issue with the Galaxy Core, it’s important to let Samsung look into and research what happened, and trust that they will report any issues truthfully. I mean, they’re under a huge magnifying glass right now due to the troubles with the Note7. It wouldn’t help their case in the slightest if they try to sweep an issue with the Galaxy Core under the rug.