2nd generation Boosted boards are having battery issues

Gadgets / Tech
Boosted

On two separate occasions, a lithium battery cell has vented inside the battery pack of the 2nd generation Boosted board.

Boosted boards are probably not for everyone as they take some skills to master and guts, especially navigating city traffic. Casey Neistat is probably one of the more familiar people you’ll see using a Boosted board but they’re pretty popular all around. They’re super convenient, portable, and come in cheaper than buying and maintaining a car or using public transportation in larger cities. Now the company is halting sales of its second generation board citing battery problems. The company is asking users to stop using their Boosted boards until they complete their investigation and is asking you store them in a safe “non-flammable” area.

On two separate occasions, a lithium battery cell has vented inside the battery pack of the 2nd generation Boosted board. The battery enclosure is a fire-retardant composite and worked as designed to contain the cell failure. Fortunately, no one was injured and no property was damaged. Our engineering team is conducting a thorough investigation and we will update everyone with the results.

We strongly urge all riders with 2nd generation boards to stop riding and stop charging them. Instead, please store them away from anything flammable until we complete our investigation. If you don’t have a convenient place to store your board, you may optionally remove the battery. These are precautions we recommend to ensure rider and home safety. We will also stop shipping boards to new riders.

If your 2nd generation battery shows signs of venting, which includes any smoke or the battery pack becoming warm, please move the board to a safe location outside and contact us at 650-933-5151 immediately. We also ask that you do not dispose of the battery so our engineering team can inspect it.

We take battery and rider safety extremely seriously at Boosted. We are working non-stop to diagnose this issue and resolve it for all our riders. We appreciate how incredibly disappointing this is for many of our riders, and we ask that you follow our safety recommendations immediately until we complete our investigation.

With the PR nightmare that was the Note7, it’s easy to understand why the company is taking action so quickly. It’s great to see they’re taking this seriously and are also asking users to shelf their units until they conclude the investigation and pinpoint if it’s a widespread problem.

What do you think? Do you own a second generation Boosted Board? Let us know in the comments below or on Twitter, Facebook and Google+.

  Source: PC Mag
Comments
To Top