Apple has finally admitted to MacBook Pro video glitch issues in some of its 2011 and 2012 MacBook Pro models and is offering up a free fix for users. As an owner of a 2011 MacBook Pro who has experienced this issue as well as having a 2012 Retina model with similar issues this is a welcome resolution. Four years later Apple is stepping up to fix video glitches that leave the users screen useless and sometimes cause random shutdowns and reboots. Part of the reason I stopped using my MacBook Pro 2011 and picked up the 2012 Retina was because I could barely use my 2011 and even after taking to the Apple store I was told it was fine. Apple is ever the perfectionist company and doesn’t like to admit defeat but the truth is, Apple products break and the long referenced “It Just Works” moniker is nothing but myth.
Admittedly, I prefer OS X over Windows or Linux – I just enjoy the way the OS works over the other alternatives. Even still, I certainly wouldn’t claim that Apple hardware or software is free from its own set of issues, it’s just simply silly that it takes the company this long to admit to it themselves. If you’re an owner of the models of MacBook Pro’s below and are experiencing video glitches or random reboots/shutdowns then you should probably take your machine in to see if you’re covered.
- MacBook Pro (15-inch Early 2011)
- MacBook Pro (15-inch, Late 2011)
- MacBook Pro (Retina, 15-inch, Mid 2012)
- MacBook Pro (17-inch Early 2011)
- MacBook Pro (17-inch Late 2011)
- MacBook Pro (Retina, 15 inch, Early 2013)
You can check your support coverage or model number with Apple’s support coverage tool to determine if you have an affected model. You can also read Apple’s full terms and guidelines for these repairs on their website.
Last Updated on November 27, 2018.