The Nexus 6P has been called out as weak by some reviewers, claiming that it’s rather easy to bend and damage. Now, some Reddit users are reporting another issue. Apparently, the glass used on the back to cover the camera lens is spontaneously cracking for some users.
The small piece of glass is made of Gorilla Glass 4 and it has been criticized for its design by some people. Now, some users are posting pictures online saying that this piece of glass is spontaneously cracking, without the user dropping the phone or damaging it in any way. One Redditor, u/RedHeadedMenace, has come up with a theory as to why this could be happening. He states that to protect the glass, most screens, including that of the Nexus 6P, have a small plastic shock ring. However, he says that the camera visor doesn’t appear to have this shock ring, thus cracking easily under even a little stress.
Other users have theorized that this could be caused by the phone overheating or sudden changes in temperature of the surroundings. Some believe the battery could have bulged slightly applying pressure on the glass from the inside. Whatever the cause is, it certainly highlights a bit of poor engineering on Google’s and Huawei’s parts. These incidents haven’t been confirmed as of now, though the number of reports of these incidents is increasing. It’s also possible that this problem is present in a particular batch of Nexus 6Ps. Either way, it should be covered under warranty, however, convincing the store or manufacturer that this isn’t user caused damage might be difficult without Google or Huawei acknowledging the problem.
We’ll update this article if and when we receive any news about this issue. In the meantime, if you have this problem, contact Google and/or Huawei as soon as possible. If there are many users reporting this issue to Google and/or Huawei, it’ll become easier to get a fix than say just reporting to the store the phone was purchased from.
Have you purchased a Nexus 6P? Have you experienced this issue? Let us know in the comments below, on Google+, Facebook, and Twitter.
Images taken from the Reddit thread linked below.[button link=”https://www.reddit.com/r/Android/comments/3rwc6p/nexus_6p_back_glass_window_has_just_spontaneously/” icon=”fa-external-link” side=”left” target=”blank” color=”285b5e” textcolor=”ffffff”]Source: Reddit[/button]
Last Updated on November 27, 2018.