It’s as if Samsung can’t move on from the Note7 incident that happened over a year ago. The current Note flagship from Samsung, the Galaxy Note8 is reportedly having battery issues where the phone will not turn back on when the battery is completely drained after you plug it in. Trying a different charger or powering the device in safe mode did not help revive the device either.
U.S. cell phone carriers of the Note8 have been the most affected by the battery issue and the issue seems to be limited to the Snapdragon SoC variants of the device. With that information, it’s still unclear as to if it’s a hardware or software issue. Some users have been able to see that device is showing that it’s charging when plugged in, but it’s not actually getting any form of charge. Others have said the device gets warm but the screen does not turn on.
Samsung has commented and acknowledged the issue and have responded accordingly, but right now has no further comments on the matter. Also, Samsung reps have been advising said affected users to get a warranty replacement for the Note8s.
Samsung is taking all reports of this kind seriously, we only received a very small number of customer inquiries that could be linked to charge management, and unfortunately we can only comment on the matter further.
The best course of action right now is to not let your phone die and wait for Samsung to figure out a way to fix the issue at hand. Who knows when the fix will be pushed out, but at least the company is aware of the problem.
What do you guys think about another Samsung Note device, specifically the Note8, having battery charging issues? Do you think there will be a fix in time before more owners of the Note8 will be affected? Let us know in the comments below or on Google+, Twitter, or Facebook.[button link=https://www.sammobile.com/news/samsung-acknowledges-galaxy-note-8-battery-issue/” icon=”fa-external-link” side=”left” target=”blank” color=”285b5e” textcolor=”ffffff”]Source: sammobile[/button]
Last Updated on January 1, 2018.