Microsoft has gotten a lot of grief for the way they’ve handled updates and upgrades. Now, Frank K. Dickman Jr. of Albuquerque, N.M. is about to give Microsoft a boat load of grief with a $600 million USD lawsuit. The lawsuit was filed in the United States District Court for the District of Colorado. It not only targets the company but also its CEO Satya Nadella. Mr. Dickman claims his ASUS laptop was rendered non-functional after a failed upgrade to Windows 10 from Windows 7.
The upgrade “deleted the cached, or backup, version of Windows 7,” the complaint states.
“The only sensible remedy is for Microsoft to supply the OEM version of its operating system by download from its website and confirmed by the key code which came with the computer,” the filing notes.
The owner is demanding that Microsoft supply the Windows 7 operating system because “the only way I can be certain of a quality Windows 7 Operating System is to obtain it from the original vendor – Microsoft Corporation.”
According to Fox News, Mr. Dickman has a number of other lawsuits currently open concerning other matters unrelated to this one. Take that for what it’s worth. Mr. Dickman is certainly not alone in dealing with failed Windows 10 upgrades. There are plenty of other online horror stories and there will be plenty more to come. While the amount being requested seems outlandish, you never know what could happen in these types of cases. It will be interesting to see what the judge has to say about this situation and even more interesting to see the outcome of it all.
Last Updated on February 23, 2018.