The Walmart Canada Photocentre has been taken offline by the company after being informed of a potential compromise of customer credit card data on the site. Emails to Walmart Photocentre customers started going out yesterday warning them of the potential compromise and urging them to monitor their credit card transactions and follow up with their banks should they see unauthorized transactions. As a precaution, Walmart Canada has taken the third-party Photocentre website and related mobile applications offline while they perform their investigation. At this time the company does not believe that other Walmart websites including Walmart.ca and Walmart.com or in-store transactions were affected by the potential breach.
The full email/website statement can be viewed below:
Dear Valued Walmart Online Photocentre Customer,
We were recently informed of a potential compromise of customer credit card data involving Walmart Canada’s Photocentre website, www.walmartphotocentre.ca, which is operated by a third-party. Our customers’ privacy is of the utmost importance. We immediately launched an investigation and are contacting any customers who may be impacted. As a Walmart Online Photocentre Customer whose transaction may have been affected, we recommend monitoring card transactions closely and contacting your financial institution about any unauthorized charges.
At this time, we have no reason to believe that Walmart.ca, Walmart.com or in-store transactions are affected.
As a precaution while the investigation continues, we have disabled Walmart Canada Photocentre website and mobile applications. We have also notified the Office of the Privacy Commissioner of Canada and will continue to work proactively with Canada’s privacy regulators as the investigation continues.
We are also working closely with our vendor and financial partners.
If you have any questions or concerns, please contact Walmart Canada at 1-888-763-4077.
We sincerely apologize for any inconvenience this may cause and look forward to serving you again soon.
Walmart Canada Photo Team
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Last Updated on November 27, 2018.