As users are starting to get their hands on the new iPhones we’re seeing that Samsung isn’t the only one with quality control issues. We already know that some users have been complaining about “hissing” from their new iPhones. Now there are some users complaining about poor call quality, and in some cases even poor speaker quality. The call quality issues seem to be a hollow sounding connection which seems to be alleviated when the volume is turned down. But fixing call quality problems by lowering the volume is far from a solution. Apple seems to be aware of the call quality/speaker issue and is addressing it with some possible fixes.
On one of their support pages they give some suggestions to fix the issue which include playing with sound settings and restarting your device. If none of their solutions work, they suggest contacting Apple Support. The Next Web says they believe Apple is replacing handsets to users who complain about the issue, though we’ve not gotten confirmation. Apple hasn’t made any sort of official statement on the matter and the source of the issue is unknown. It could be a hardware problem but it could also be a software problem, either way, it seems to be a problem.
For now, our own iPhone 7 Plus has yet to exhibit any hissing or audio issues but we will be sure to write that up in the full review should the problems arise. We’ll be sure to keep our ears open for any other potential problems the phones may encounter as well. Do you have an iPhone 7 or iPhone 7 Plus that’s hissing or having call quality issues? Have you contacted Apple and gotten any resolution? Let us know your thoughts and comments below or on Twitter, Facebook, email and Google+.Source: TheNextWeb