Samsung cannot win these days, or at least in the second half of this year. First it started out with exploding phones, and now it’s exploding washing machines. Odd one right? A report from ABC News states that the CPSC ( Consumer Product Safety Commission) has released a warning about top loading Samsung washing machines after numerous complaints from those that own one. Since 2015, CPSC has reported 21 incidents from consumers, including Melissa Thaxton:
It was the loudest sound. It sounded like a bomb went off in my ear. There were wires, nuts, the cover actually was laying on the floor.
Mrs. Thaxton also mentioned that her four year old son was “screaming this scream that I didn’t even know I could scream.” As of now, Samsung is advising users to use “the delicate cycle when washing bedding and bulky items,” which as of right now is a safety precaution until it’s further investigated.
Samsung has provided a comment regarding this matter:
We are in active discussions with the CPSC to address potential safety issues related to certain top-load washing machines manufactured between March 2011 and April 2016. In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items.
Samsung is recommending that consumers with affected models use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. There have been no reported incidents when using this cycle. It is important to note that Samsung customers have completed hundreds of millions of loads without incident since 2011.
CPSC and Samsung are working on a remedy for affected consumers that will help ensure there are no further incidents. We will provide updated information to the public as soon as possible on this website.
If you have a top loading washing machine, feel free to check Samsung’s website to see if you own a possible exploding washing machine. What are your thoughts about Samsung now after hearing about another one of their products exploding? Let us know be leaving your comments down below, or on Google+, Facebook, or Twitter.
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