Samsung issues Note7 stop sales notice to all retailers

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Samsung has formally issued a statement requesting all retailers to stop sales of the Samsung Galaxy Note7 pending its full investigation. This stop sales statement follows the major U.S. carriers decision to stop selling the plagued devices and exchange them for alternate smartphones.

We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.

We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.

Samsung has come to a major breaking point after it was discovered that replacement Note7 devices were exhibiting the same problem as the original devices. Samsung has come under deep scrutiny by the mainstream and tech press who have chastised and accused the company of not being forthcoming. The Samsung Galaxy Note7 story is certainly going to be one for the history books and we have ample coverage here on Techaeris that you can read back on.

For now, if you own a Samsung Galaxy Note7 we highly suggest you return it to your carrier or place of purchase and get a non-Note7 replacement device. The situation was serious before but a stop sales notice just heightens the importance of the situation. While you may love your phone and nothing is currently wrong with it, your safety and the safety of those around you is probably more paramount than your attachment to the device.

Do you still have a Note7? Are you planning on keeping it? Let us know in the comments below or on Twitter, Facebook and Google+.

[button link=”” icon=”fa-external-link” side=”left” target=”blank” color=”285b5e” textcolor=”ffffff”]Source: Samsung[/button]

Last Updated on January 23, 2017.


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