GoPro recalls all of their Karma drones, will issue refunds

Tech
Karma

A very small number of Karma owners have reported incidents of power failure during operation.

Image Courtesy Casey Neistat

GoPro’s first drone, the Karma, was the company’s direct competition to DJI’s line of very successful drones — and now it’s being recalled. The company is recalling all of the Karma drones produced and is issuing immediate refunds to those who purchased the drone.

GoPro says that a very small amount of Karma drones have been reported as losing power during operation which could result in a falling drone potentially hurting someone very badly. While this is certainly bad news for GoPro, to their credit, they are at least taking the situation seriously and thinking of their consumers and others as well.

“Safety is our top priority,” said GoPro Founder and CEO Nicholas Woodman. “A very small number of Karma owners have reported incidents of power failure during operation. We have moved quickly to recall all units of Karma and provide a full refund while we investigate the issue. We are working in close coordination with both the U.S. Consumer Product Safety Commission and Federal Aviation Administration. We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible.”

The drone space is heating up but DJI has been one of the industry leaders for some time now and this isn’t going to help GoPro break into the drone market. The company plans on working out the issues with the Karma and then relaunch once they’re satisfied all the problems have been resolved.

If you have a GoPro Karma you can hit the link down below to participate in the recall program and get your refund. If you love the drone you just might hold on to that cash for when GoPro does re-launch the drone which hopefully will be sooner than later.

What do you think of the Karma recall? Let us know in the comments below or on Twitter, Facebook and Google+.

  Source: PRNewswire   Source: GoPro

Comments
To Top