I think most of us can agree that tablets aren’t something most of us use or want to use. However, they still occupy a space in the tech world and a big part of that is in the hands of kids. Go anywhere today and you’re bound to see a child with a tablet. The Hot Wheels Nabi tablet is one such tablet and there are some concerns being raised about it. There have been at least two reported cases of the Hot Wheels Nabi tablet battery expanding and breaking through the display.
Che’Lynn Mullet claims her child’s Hot Wheels Nabi tablet was left to charge on the kitchen counter and the battery expanded causing the screen to pop out and shatter. Mullet says the tablet had been exhibiting problems before the incident but they didn’t expect the battery to do what it did. Mullet claims the tablet wouldn’t charge fully and sometimes the tablet would get hot.
Mullet’s father (Glen Taylor) contacted the manufacturer to report the incident. Taylor claims Nabi told him they do not offer refunds or exchanges. To which Taylor claims he wasn’t looking for a refund or replacement, only to report the incident so they could look into it. ABC News 13 then contacted Mattel, whom the tablets are made for, and they responded with this statement.
Our products meet stringent safety standards and are designed to meet or exceed regulations and laws enforced by the US CPSC.
Mattel takes the safety of our consumers very seriously and we are working to address the situation as soon as possible.
ABC News 13 did find a second case in New Mexico when another Hot Wheels Nabi tablet battery expanded popping and shattering the screen. Mattel did reach out to Glen Taylor and they did refund his purchase. They also asked for the damaged tablet so they could investigate further. Hopefully the company finds some answers so this doesn’t happen again.
With Christmas just around the corner, you might be considering buying a tablet for your kids. So it’s good to be aware of these types of incidents so you can make an informed choice about which tablet you should buy. Nabi makes a variety of their own tablets including similar models for Fisher-Price, Barbie, and American Girl.Source: ABC News 13