Consumer Reports Pulls The Rug Out From Under Tesla

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Tesla Model S

Just weeks after Consumer Reports showered praise on Tesla giving the Model S a perfect score, the website has unceremoniously pulled the rug out from under them. Consumer Reports has withdrawn their initial praise and recommendation of the Model S and replaced it with a poor reliability rating. The announcement sent Tesla stock down the slide as investors often base their investments on news like this. The LA Times says it’s not only the Consumer Reports withdrawal that has investors spooked but it’s also the Model X production delays, which is already two years behind schedule.

“Investors are betting on the Model 3 being a mass-market car, but having low-quality marks is a real knock if you are going to put out a volume car,” Rosner said. “Tesla has to get its quality issue in order.”

Consumer Reports flipped its initial recommendation based on a survey they conducted of 1400 Tesla owners who had a variety of complaints. The complaints spanned a broad gamut including drive-train issues, charging issues, the Tesla’s touch display, power equipment, sunroofs and door handles. The question many readers and customers have now is. Why did Consumer Reports jump so quickly to give the Model S a perfect 100 before their survey of users was done?

Consumer Reports has long been a go to for trusted reviews and consumer advocacy so it’s odd that such a large error in judgement could have been made. What do you think of Consumer Reports reversal on the matter? Let us know in the comments below or on Google+, Facebook and Twitter.

  Source: LA Times
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