Apple denies fault in Beats Headphones explosion, refuses to compensate customer

Apple / Audio / Business / Tech
Beats Headphones

The style Beats Headphones the woman owned were the type that require two AAA batteries to operate.

Apple is no stranger to legal battles. The Qualcomm case is probably their biggest current case but there are other, smaller cases as well. Such as the case from Australia where a pair of Beats Headphones exploded on the head of Beats customer. The Australian woman who faced this scary ordeal had been asking Apple to replace the headphones along with items damaged by the exploding Beats Headphones. Apple has denied compensation to the woman and has denied that the headphones were at fault for the accident.

The style Beats Headphones the woman owned were the type that require two AAA batteries to operate. The woman was on her way to Beijing, had fallen asleep and was awakened by the explosion which burned her face, hands, and hair.

As I went to turn around I felt burning on my face. I just grabbed my face which caused the headphones to go around my neck. I continued to feel burning so I grabbed them off and threw them on the floor. They were sparking and had small amounts of fire.

Apple’s official statement on the matter placed the blame squarely on the choice of battery the woman made to power her headphones.

Our investigation indicated the issue was caused by a third-party battery, an Apple representative said in a statement issued by the woman’s lawyers on Friday.

The woman had purchased the headphones in 2014 and had just picked up the batteries in Australia, the brand of battery has not been disclosed. The woman’s lawyers made a statement on her behalf addressing the third-party battery issue.

The headphones don’t work without batteries, yet nowhere on the headphones – or their packaging – did it specify which brand of batteries should be used, she says in a statement.

It’s still not clear if the woman plans on taking the legal battle any further than this, we’ll try and keep abreast of the situation.

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  Source: News.com.AU   Source: Digital Trends

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