Recalls are a normal part of doing business in the automotive industry, but when Tesla recalls 90,000 Model S vehicles for possible seatbelt issues… that’s huge. The most interesting thing about this recall is that it involves only one reported issue in one Model S. Tesla took it upon themselves to check every Model S over one report of a malfunctioning front seat belt, that’s impressive customer service.
“Tesla recently found a Model S in Europe with a front seat belt that was not properly connected to the outboard lap pretensioner,” the company said in an e-mail to customers Friday. “This vehicle was not involved in a crash and there were no injuries. However, in the event of a crash, a seat belt in this condition would not provide full protection.”
“In early November, a customer sitting in the front passenger seat turned to speak with occupants in the rear and the seat belt became disconnected,” a Tesla representative said. “The seat belt is anchored to the outboard lap pretensioner through two anchor plates that are bolted together. The bolt that was supposed to tie the two anchors together wasn’t properly assembled.”
Of course shares of Tesla fell (down 1.9%) once the news broke of the recall, which is too bad because the recall can only help the companies reputation. The report of the failed seat belt came from an owner in Europe, but Tesla is making sure owners world wide bring in their Tesla’s to be checked out.