Kmart Australia has been hacked and customer information has been breached. Names, email addresses, delivery and billing addresses, telephone numbers and product purchase details were compromised. The company says no credit card information or any other payment details were compromised and that data remains safe. The company also says the breach only affects a portion of customers who shopped online with Kmart Australia and not every online shopper is affected. The company sent the following email to all of its online customers informing them of the breach and giving them instruction on what to do.
Dear online customer,
Kmart Australia has experienced an external privacy breach of their customer online product order system. The customer details accessed were limited to name, email address, delivery and billing address, telephone number and product purchase details. No online customer credit card or other payment details have been compromised or accessed.
This communication is to let you know your details have been accessed and as soon as Kmart Australia was made aware of this breach immediate action was taken to stop any further information being accessed. Kmart Australia understands that the safety and security of customer’s personal information is important and has engaged leading IT forensic investigators to thoroughly review this matter fully.
If you receive any new communication that claims to come from Kmart Australia and is requesting personal details or an update of your details please do not respond to this request.
Kmart Australia sincerely apologises for any inconvenience this incident has caused. If customers have any concerns please contact the customer service centre on 1800 124 125.
Kmart Australia Limited
Security and data breaches of retail companies continues to grow and Kmart has launched an investigation into what happened. We can only hope that retail companies are taking these breaches seriously and working on preventitive measures before it happens to them.
Were you a victim of the Kmart hack? Let us know how Kmart has handled that for you in the comments below or on Google+, Facebook and Twitter.