Sprint, Best Buy latest to suspend replacement Note7 sales

Android / Mobile / Tech

The Note7 has had some… exploding problems… Not exactly a feature that many consumers are looking for in their smartphone.

We suggested last week that all major carriers could possibly follow AT&T’s lead and ditch the Note7 completely. AT&T was the first to toss the potentially exploding device to the curb, and it seemed like a reasonable conclusion to say that the other major carriers would follow suit. T-Mobile stopped sales yesterday, with Verizon making their suspension of sales official this morning. Lo and behold, the last of the major carriers and a major retailer have joined the ever-growing list of places where the Note7 will not be available in any form.

In the latest chapter of the giant Note7 disaster, Sprint and Best Buy have decided to stop selling replacement Note7 devices. As has been well documented here and everywhere else, the phone has had some problems exploding or catching fire — not exactly a feature that many consumers are looking for in their smartphone.

In statements provided to The Verge, Sprint and Best Buy outlined their reasoning (which is pretty much the same as everybody else’s reasoning). First up, Sprint:

Given recent issues reported in the media, Sprint is halting sales of replacement Note 7 devices pending the conclusion of the investigation by the U.S. Consumer Product Safety Commission and Samsung. If a Sprint customer with a replacement Note 7 has any concerns, we will exchange it for any other device.

And Best Buy:

“We have stopped selling all Samsung Note7 phones. Customers can visit a Best Buy store to return or exchange their Note7 for a different phone of their choice.”

It’s unfortunate to see these issues with the Note7, as many people whose devices didn’t explode or catch on fire seemed to agree that it is an excellent phone. It really is best to err on the side of safety though. If you’re holding out thinking that your Note7 wouldn’t possibly explode, please reconsider and exchange your phone as soon as possible. You shouldn’t have any issue now since all major carriers (and several major retailers) have allowed for exchanges.

Is it really a surprise that all major carriers finally decided to halt Note7 sales? Tell us what you think in the comment section below, or on Google+, Facebook, or Twitter.

  Source: The Verge
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